A few tools with hands-on training beat an entire toolbox.
Here's how your team should be trained on AI.
One of the things I’ve always got in mind when I think about AI adoption and how people are using AI in day-to-day tasks is to actually try to break it down to the basics.
AI is the most useful when you first of all have a good record of what kind of tasks you are doing and what resources you need. You are then able to build a system that, for example, centralizes all the knowledge, centralizes all the processes, and is able to handle the sharing across different team members.
The reality I see in many companies these days is that every single employee has their own system, builds up their own resources, and fine-tunes them based on feedback of the work produced. This is extremely inefficient. First of all, many team members are going to lack proper training, and the training in many cases is not adapted to the company’s situation, tools, or infrastructure.
When I build a training for a company like yours, there’s always a briefing call before, where I learn about your tech stack they are already using and the main processes that they are looking to automate or make more efficient. This allows me to tailor the training for a company to the degree that they leave the training working more efficiently than they did before. This is even something we can benchmark by knowing how long things take to do before and then putting the timer up when we do those same tasks in an automated way.
However with a training session alone it’s not enough. What I like to do at my consultancy Solicom is to actually check in with clients once a month and proactively drive AI adoption with their team, enhancing their processes and providing tools that I know are going to help them be better off moving forward.
If you have a company, it’s not your team’s job to always be on top of what’s possible with AI. If you provide them with an AI consultant you trust who spends most of their time like myself figuring out how AI can be used efficiently in day-to-day processes, now your team is equipped. Your team can actually become more and more efficient but is also going to see more and more opportunities to actually leverage AI technologies to do the jobs necessary to drive your business forward.
The best training is useless if it isn’t implemented. For most companies a three-session workshop is the best entry point into starting to build their internal AI system.
On day one we essentially establish what the key challenges are and the key processes are that occur all the time and define where to steer the workshop.
Day two is then implementation training and implementation to set up the first version of an AI-assisted solution.
On day three of the workshop we refine the solution and confirm the ultimate efficiency gain.
Learning how to leverage AI for real processes in your company will deliver the highest ROI. Your team not only gets a toolbox in their hands and learns a little bit about all the tools available. A proper workshop will hand them a few tools and teach them how to use them producitvely every single day on the job.